Acceptable Use Policy

Last Updated: May 08, 2025

This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using Xenum Hosting's services. By using our services, you agree to comply with this policy. Failure to adhere to these guidelines may result in suspension or termination of your account.

1. General Guidelines

You are responsible for ensuring that your use of Xenum Hosting's services complies with all applicable local, national, and international laws. You agree not to use our services for any unlawful or prohibited activities.

2. Prohibited Activities

The following activities are strictly prohibited on Xenum Hosting's services:

  • Illegal Content: Hosting or distributing content that is illegal, including but not limited to pirated software, copyrighted material without authorization, or content that promotes illegal activities.
  • Abusive Behavior: Engaging in activities that harm our network, servers, or other users, such as spamming, phishing, or distributing malware.
  • Resource Abuse: Overloading servers with excessive resource usage, including CPU, memory, or disk space, beyond the limits of your hosting plan.
  • Hacking or Unauthorized Access: Attempting to gain unauthorized access to our systems, other users' accounts, or any third-party systems.
  • Adult Content: Hosting explicit adult content or pornography, unless explicitly permitted by your hosting plan and in compliance with applicable laws.
  • Hate Speech: Hosting content that promotes violence, discrimination, or hatred based on race, religion, gender, or other protected characteristics.

3. Email and Spam Policy

You may not use Xenum Hosting's services to send unsolicited emails (spam). All email communications must comply with anti-spam laws, including:

  • Obtaining recipient consent before sending marketing emails.
  • Providing a clear opt-out mechanism in all email communications.
  • Not using our servers to send bulk emails that violate anti-spam regulations.

4. Resource Usage

To maintain a high-quality hosting environment, you agree to use resources responsibly. Excessive usage that impacts other users, such as running resource-intensive scripts or processes, may result in account restrictions or suspension.

5. Monitoring and Enforcement

Xenum Hosting reserves the right to monitor usage to ensure compliance with this AUP. If we detect violations, we may take actions including, but not limited to:

  • Issuing warnings to the account holder.
  • Suspending or terminating services without prior notice.
  • Removing prohibited content from our servers.
  • Reporting illegal activities to the appropriate authorities.

6. Reporting Violations

If you become aware of any violations of this AUP, please report them to [email protected]. We will investigate all reports promptly and take appropriate action.

7. Changes to the AUP

Xenum Hosting may update this AUP at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

8. Contact Information

For questions or concerns regarding this AUP, please contact us at:

Email: [email protected]

Phone: +20 106 210 1608

WhatsApp: +20 106 210 1608